FAQS


Didn't find your answer?
Don't hestitate to contact us !!!

Recommend injoyhair, We offer the most friendly customer service, the most secure payment channels, the most stylish designs, and the most professional manufacturing facilities. For more details, please contact us!

YES,100% virgin hair that has never been mixed in our hair.You won't find any synthetic or animal fiber mixed together in our hair.

With proper care and maintenance, the hair bundles can last for 6 months—or even 12 months or longer. Of course, there are exceptions. Generally speaking, straight and body wave textures tend to have the longest lifespan. However, if curly hair are exposed to humid environments for extended periods, their curls may gradually loosen and fade. Therefore, when caring for curly hair, it is important to keep them relatively dry.

Just like natural human hair, a small amount of shedding is normal. However, aggressive brushing from the roots, excessive combing while the hair is wet, using care products high in alcohol and sulfates, excessive bleaching or heat styling, and failing to seal the wefts can all lead to significant hair loss. Therefore, we recommend using a wide-toothed comb to gently detangle the hair, starting from the ends and working your way up; avoid excessive heat or chemical processing; and if you cut the wefts for installation, please be sure to seal the cut ends.

However, dryness, the accumulation of oils and dirt, exposure to saltwater, or a failure to comb the hair daily can lead to tangling and shedding. To prevent this, use high-quality care products, minimize unnecessary friction between your hair and clothing, protect your hair while sleeping by using a satin pillowcase or bonnet, and avoid leaving heavy waxes or styling products on your hair for extended periodTypically, our hair does not tangle because it consists of human hair with intact cuticles. s.

Yes. The hair can be colored. As a general rule it is easier to darken the hair than to lighter the hair. We highly recommend having your hairdresser dye the extensions as you will get the results you want, coloring them yourself always poses a high risk of not coming out the shade you want. If you can not get to a salon, always use a good quality hair dye and test a small sample first.

Normally 3-4 bundles are enough for a full head, if the length reaches 20 inch, I suggest you can order 4 bundles. Or you can also combine a closure or frontal to make a full head.

Generally, we will despatch your order the other day since the date you placed the order. shipping to USA usually take 3-7 working days, to Europe 4-8 working days, Usually we shipping the product with 24 hours, Orders placed over the weekend will be shipped first thing Monday morning unless it is a holiday. However, we may need to wait for 3 or 5 days for the stock at times, thus the delivery will be delayed for 3 or 5 days.Shipment is proceeded by Fedex/DHL.

Kindly note below:P.O Box is not acceptable.

Custom duties depends on your country custom policy, we usually put low value on the invoice to avoid the potential tax. You can also tell us the value you want to declare when you place order.

We definitely will deliver your order in time under normal circumstances. While, shipping delays may occur due to holidays, natural disasters, or carrier delays. Please keep in mind holidays do not count as a business day and should be considered when calculating shipping times. Please contact us!